Privacy Policy

Information We Collect

We collect information necessary to provide and maintain our prepaid card services. This includes personal identification information, contact details, and transaction data.

• Name, address, and contact information
• Card number and transaction history
• IP address and device information
• Customer service communications

How We Use Your Information

We use your information to provide our services, process transactions, prevent fraud, and improve our offerings.

• Card activation and transaction processing
• Customer support and service delivery
• Fraud prevention and security
• Legal and regulatory compliance

Information Sharing

We do not sell, rent, or trade your personal information. We only share information in limited circumstances.

• With your explicit consent
• For transaction processing with financial partners
• When required by law or legal process
• To protect our rights and prevent fraud

Data Security

We implement industry-standard security measures to protect your information.

• 256-bit SSL encryption for all data transmission
• PCI DSS compliance for payment processing
• Regular security audits and monitoring
• Employee training on data protection

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal requirements.

• Transaction data: 7 years (legal requirement)
• Account information: Until account closure
• Customer service records: 3 years
• Marketing communications: Until opt-out

Your Rights

You have the right to access, correct, and delete your personal information.

• Request a copy of your personal data
• Correct inaccurate information
• Request deletion of your account
• Opt-out of marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website.

• Essential cookies for site functionality
• Analytics cookies to improve our services
• Marketing cookies for personalized content
• You can control cookie preferences in your browser

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from minors.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our website or other communication channels.